Telephone: 0844 472 9880 | E-Mail: customercare@homelandlordresponse.co.uk | Click Here To Report a Fault | Contact Us
Committed to Customers, Committed to Service
This is a unique product aimed to provide you with total peace of mind and avoid unexpected repair bills, From just £6.99 per month, that’s around 23p per day!
We are highly experienced when it comes to Private Sector Rentals .We are constantly updating our systems and our procedures in line with latest legislation and regulations. Home and Landlord Response offers five different packages all offering free parts and labour on all your breakdowns.
All cover options are subject to our acceptance following our “Initial Inspection and First Service”.
We will carry out the following inspection (according to package chosen).
There is absolutely NO charge for the initial inspection and service providing you take out cover with us and we agree to provide you with cover. Following the initial inspection and service we will advice you of any works that are required to bring the system up to current regulations and to meet our eligibility criteria. It is a condition of cover that we can carry out any remedial works prior to agreeing to cover your property.
We will provide you with a quotation of these works and it is entirely up to you if you wish to proceed. If you decide NOT to go ahead with the cover however there will be a one off charge to cover the cost of the certificates issued.
Once cover has started we will provide you/your agent with copies of the relevant reports as per your chosen package, for example PAT test reports and the Gas Safety Certificate.
This is not an insurance product; there are no claim forms or unnecessary red tape. We take care of everything, we deal directly with your tenant/agent enabling you to maintain a professional boundary. We will make all the necessary arrangements involved, even collecting keys, and we log all activity on your account. All of this is FREE of CHARGE!
We cover all boilers; however boilers aged 7 years and over and not covered for a boiler replacement, but are included for breakdowns until they are beyond economical repair.
We are letting agent with a sizable portoflio located in and around the Portsmouth area. I have used Home & Landlord Response as my main contracting firm for several years for the following reasons;
They are professionals in their field, offering a wide range of contracting services. My Landlords are happy with the management choices we make for them because of the contractors we use. With Home & Landlord Response I am assured that we are always receiving value for money and that I will not be let down. I have recommended them to several clients and other agents, and will continue to do so without hesitation.
Jo Butterworth, Property Manager GP3 Lettings Ltd
Testimonial 2:
We have used Landlord response for a few years and have found their service to be excellent.
What was import for us was to provide our tenants with a high level of service not only for the normal day to day servicing and certification but also in emergency’s.
When our tenants have had to call Landlord Response out the service was excellent and the problem was dealt with promptly to our tenant’s satisfaction. I firmly believe that by adding a service like this does keep tenants longer.
I have tried other national providers before finding Landlord Response and frankly it was a painful experience.
To that end I cannot recommend Landlord Response enough.
James
15th May 2011
plumber) he always came back with many other issues to deal with. I tested the water by sending local trades to jobs and found management issues magically reduced with the end result being we decided to employ a company to take over the water, gas and electrical repairs.
I spent one month talking to all the nationwide companies who exist and asked lots of pertinent questions and it was crystal clear that Landlord Response were the leaders in the field as they were the ONLY company who truly understand the rental market and the complications arising from it.
The end result for us is we now have reduced our own workload substantially and are now looking to doulbe the portfolio as Landlord Response have allowed us the time to progress our business even further.
Many thanks
I have been using Landlord Response for 10 of my properties since Sep 2010, after falling out with British Gas. As with any homecare policy one companie's interpretation may differ from another perspective and so, there was an initial period whereby remedial workw were needed to get the properties on contract. Once on contract they have been absolutely fine. I have a Team Leader i can go to directly or can report faults through the website or helpine as can my tenants.
During the Very cold 10/11 winter I had lots of problems with my Condensing Boilers as did many landlords. LR responded to every single one within an acceptable timeframe to resolve each situation.Their very interactive website allows you as landlord to report faults, view GSC certs and look back over every fault report for each property which has proved useful in the past.
I am a Landlord leading a very busy military career and so having the peace of mind that my properties and tenants are being looked after whilst being at arms reach is very comforting. I would recommend LR to anyone looking for a budgeted solution to Property Maintenance.
Look at the packages available and then decide which is most suitable to your needs. Then simply go to www.landlordresponse.co.uk and complete the online form. Once submitted we will contact you to get the ball rolling and make the appointment for the first service and initial inspection. Alternatively, you can call us on 0844 472 9880.
*Calls to this number are 5p per minute from most landlines.
We also cover HMO properties. Contact us for a tailored quote.
Each year around 8,000 house fires, 750 serious injuries and 10 deaths are caused by unsafe electrics in domestic properties.
Don't take a chance with your tenants' lives – find out more information on all the regulations and guidelines covering Electrical Safety by downloading the Electrical Safety Council's 'Landlords' Guide to Electrical Safety'.
Are you fed up with your current provider?
Do you want exemplary customer service?
Jump to page section:
"We are letting agent with a sizable portoflio located in and around the Portsmouth area. I have used Home & Landlord Response as my main contracting firm for several years for the following reasons:
They are professionals in their field, offering a wide range of contracting services. My Landlords are happy with the management choices we make for them because of the contractors we use. With Home & Landlord Response I am assured that we are always receiving value for money and that I will not be let down. I have recommended them to several clients and other agents, and will continue to do so without hesitation."
Jo Butterworth
The effects of electrical fires can be devastating
Millions of people in the UK risk death or injury because of their ignorance about household electricity, the Electrical Safety Council has said.
A survey of more than 2,000 people for the charity highlighted common risks.
It suggested people used faulty plugs or sockets and tried to mend devices which were still plugged in.
Each week on average, at least one person dies from household electrical accidents, and annually 350,000 people are injured, the ESC said.
ESC research shows that 49% of accidental house fires are caused by electricity, despite 88% of the population owning smoke alarms.
On the basis of the survey's findings, the ESC estimates that more 12 million people a year in the UK could be knowingly using faulty plugs or sockets, and 1.5 million may ignore burning smells coming from an appliance or socket.
Please ensure you are safe and use a NICEIC Registered Electrician.
Copyright © 2010 Home and Landlord Response | Tel: 0844 472 9880 | E-mail: customercare@homelandlordresponse.co.uk
